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9.0.017.24

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
08/03/21 Update


Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:


In WebChat, when sending markdown messages that contain URLs with query parameters, the HTML target attribute is now properly added to the chat transcript. Previously, the target attribute provided by the user in the markdown URL message was not applied to the HTML link tag, which caused the URL in the chat transcript to not function as expected. (CXW-262)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.24.

This page was last edited on August 3, 2021, at 15:20.
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