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9.0.017.23

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
07/20/21 Update


Widgets is platform-independent software.You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


In the WebChat Widget, browser focus is now properly trapped inside the alert dialog box whenever it is displayed in full screen mode on a desktop. Previously, the browser focus was not trapped inside the alert dialog box, which would allow a user to navigate to the background window and address bar using the tab and shift keys. (CXW-259)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.23.

This page was last edited on July 20, 2021, at 13:56.
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