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9.0.016.00

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
01/17/20 Update


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:



Resolved Issues

This release contains the following resolved issues:


WebChat Widget now sends RichMedia reply messages in the correct format expected by Genesys Mobile Services (GMS). Previously, in CometD mode, the reply actions on certain RichMedia user interface elements had no effect. (CXW-2734)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.016.00.

This page was last edited on September 14, 2020, at 20:11.
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