Jump to: navigation, search

Widgets Release Notes

Widgets is part of 9.x starting in
Release Date Release Type Restrictions
08/09/19 Update

Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

In the Callback Widget, the selected Immediate callback option is now correctly sent in the request. Previously, after selecting a date and time and then switching back to the Immediate Callback option, the previously selected date and time continued to be sent in the request. (CXW-2436)

The Access code text label now displays properly in the ClickToCall Widget, based on the configuration option _provideAccessCode_. Previously, on a page refresh, the text label would display even when it was configured not to display. (CXW-2432)

The Estimated wait time 'Available' status now correctly displays in the ChannelSelector Widget. Previously, the 'Available' status did not display when the wait time was 0. (CXW-2430)

Cookie values are no longer duplicated in the WebChat Widget. Previously, when navigating between pages during an active WebChat session, certain cookie values of the WebChat Widget were duplicated in the browser. (CXW-2428)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 9, 2019, at 16:54.
Comments or questions about this documentation? Contact us for support!