Jump to: navigation, search

9.0.013.02

Widgets Release Notes


Widgets is part of 9.x starting in 8.5.006.07.
Release Date Release Type Restrictions
05/24/19 Update


Widgets is platform-independent software. You can deploy the installation package on any operating system that Widgets supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release contains the following new features and enhancements:

  • Invites created by the Engage plugin can now be programmatically revoked after they have been presented. (CXW-2288)
  • WebChat Widget can now restore in a minimized state during a new page load on mobile devices. (CXW-2277)
  • A new configuration option, cookieOptions, has been added that enables you to modify Widgets cookie options at the global level. (CXW-2251)

Resolved Issues

This release contains the following resolved issues:


In WebChatService, the AgentConnected and AgentDisconnected events are now always correctly published. (CXW-2303)


The Callback and ClicktoCall widgets now correctly display the form when maximized. Previously, when maximized to full screen after device re-orientation, the form was not displayed. (CXW-2285)


In mobile devices, the Callback Widget now correctly shows only the available time slots when hideUnavailableTimeSlots configuration option is enabled. Previously, this configuration option in the Calendar plugin was ignored and the unavailable time slots were still displayed. (CXW-2276)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.013.02.

This page was last edited on June 6, 2019, at 12:11.
blog comments powered by Disqus