8.5.124.09

Workspace Desktop Edition Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/14/18	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workspace Desktop Edition

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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In SIP Server environments, agents can now start a second consultation call while keeping the contact on hold after the first consultation call has been disconnected. Previously, starting from release 8.5.122.08, it was necessary to retrieve the call with the contact before starting the second consultation call. (IW-15295)

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The display performance of HTML emails containing a deep structure of nested tables has been improved. (IW-15253)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.124.09.