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8.5.148.05

Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/15/21 Hot Fix X


Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


In a multi-site T-Server environment that consists of SIP Servers and Cisco T-Servers, Workspace now correctly displays the call type of a two-step transfer call established by a complex call process between a SIP Server agent and a Cisco T-Server agent. Previously in this scenario, Workspace displayed the transferred call as a consultation call to the target agent. (IW-17371)


In a multi-site T-Server environment that consists of SIP Servers and Cisco T-Servers, Workspace now correctly displays the list of parties and call controls to the target agent, for a conference call established by a complex call process between a SIP Server agent and a Cisco T-Server agent. (IW-17369, IW-17373)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.148.05.

This page was last edited on October 5, 2021, at 06:26.
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