8.5.148.05

Workspace Desktop Edition Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
09/15/21	Hot Fix						X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workspace Desktop Edition

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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In a multi-site T-Server environment that consists of SIP Servers and Cisco T-Servers, Workspace now correctly displays the call type of a two-step transfer call established by a complex call process between a SIP Server agent and a Cisco T-Server agent. Previously in this scenario, Workspace displayed the transferred call as a consultation call to the target agent. (IW-17371)

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In a multi-site T-Server environment that consists of SIP Servers and Cisco T-Servers, Workspace now correctly displays the list of parties and call controls to the target agent, for a conference call established by a complex call process between a SIP Server agent and a Cisco T-Server agent. (IW-17369, IW-17373)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.148.05.