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general.configuration-object-collection-cache-path

Section: interaction-workspace
Default Value: No default value
Valid Values: A valid Windows directory path
Changes Take Effect: This option takes effect only when the option general.configuration-object-collection-cache-timeout is set to a value greater than 0.
Introduced: 8.5.158.07

Specifies the path to the folder where the configuration data loaded from Configuration Server or Configuration Server Proxy is stored for caching purposes. When not specified, the cache data is stored in the local Windows profile of the user.

8.5.158.07

Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/29/23 Update X


Helpful Links

What's New

This release contains the following new features and enhancements:

  • It is now possible to specify the folder path where the cached data from the Configuration Server to be stored using the new option general.configuration-object-collection-cache-path. Previously, when the configuration cache was enabled, the cached data was stored in the Windows user profile. (IW-17819)



Resolved Issues

This release contains the following resolved issues:


Workspace is now more resilient to some types of connectivity errors with Configuration Server or Configuration Server Proxy. (IW-17932)


Hyperlinks are now properly rendered in plain text inbound emails. Previously, in some scenarios, hyperlinks were not clickable in plain text inbound emails. (IW-17894)


In environments where the Hub Plugin for Workspace (Apple Business Chat support, for example) is activated for an agent, Workspace now restores the correct scroll position in the SMS Session transcript view when an agent switches from one interaction tab to another. Previously, the cursor was placed at the top of the SMS Session transcript. (IW-17845)


In Cisco CUCM environments when the Workspace option login.voice.force-relogin is set to false and the voice channel is in the logged off state, if the voice device is disconnected and turned out of service, Workspace no longer forces a login to the voice channel when the device is reconnected. (IW-17843)


Memory leak no longer occurs when running an Outbound Campaign in the Predictive/Progressive with Seizing mode. (IW-17918)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.158.07.

This page was last edited on June 29, 2023, at 17:20.
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