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CTI Connector

Options for this component are contained in the following configuration sections:

In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

Section Option Default Changes Take Effect
Section Option Default Changes Take Effect
CTIC copy-originatingleg-headers X-Genesys-GVP-Session-Data After restart
CTIC CTIFramework IVRServerClient After restart
CTIC DefaultDNIS After restart
CTIC disable_cdr false After restart
CTIC fips_enabled False After restart
CTIC GetDNISFromIServer false After restart
CTIC IVRPortBaseIndex -1 After restart
CTIC MaxIVRPorts 2000 After restart
ems logconfig.MFSINK
  • |*|*
ems logconfig.TRAPSINK
  • |*|*
At start/restart
ems trace_flag FALSE immediately
ICMC CancelResponseTimeoutMSec 2500 After restart
ICMC ConnectMsgTimeoutMSec 3500 After restart
ICMC DNISIndicator After restart
ICMC eccSessionIdVarName userSessionId At start/restart
ICMC eccvariablelist userSessionId:5000 At start/restart
ICMC enablePreRouting false After restart
ICMC ICMInterface 0 After restart
ICMC ICMUnavailableAction hangup At start/restart
ICMC NewCallTimeoutMsec 1500 After restart
ICMC RunScriptResultTimeoutMsec 2500 After restart
ICMC SessionIdleTimeoutMSec 120000 After restart
ICMC TransferOnDialogFailure false At start/restart
ICMC translation-routed-call false After restart
ICMC TrunkGroupID 0 After restart
IServer_Sample cafile After restart
IServer_Sample certificate After restart
IServer_Sample clientname After restart
IServer_Sample enablekeepalivereq 0 After restart
IServer_Sample iserveraddr After restart
IServer_Sample iserversocket After restart
IServer_Sample IVRSCClientPortRange After restart
IServer_Sample keepalivereqinterval 5 After restart
IServer_Sample keepaliveresptimeout 3 After restart
IServer_Sample key After restart
IServer_Sample noofkeepalivereqtosendinfailurecase 3 After restart
IServer_Sample password After restart
IServer_Sample secured false After restart
IServer_Sample type After restart
IServer_Sample verifydepth 1 After restart
IServer_Sample verifypeer false After restart
IVRSC customeriserverslist IServer_Sample; After restart
IVRSC fetchscriptidfromurs 0 After restart
IVRSC scriptidkeyname After restart
log all ../logs/CTIConnector immediately
log check-point 1 immediately
log compatible-output-priority false immediately
log debug ../logs/CTIConnector immediately
log expire 20 immediately
log interaction ../logs/CTIConnector immediately
log keep-startup-file false After restart
log memory immediately
log messagefile Immediately, if an application cannot find its *.lms file at startup
log message_format short immediately
log print-attributes false immediately
log segment 10000 immediately
log spool immediately
log standard ../logs/CTIConnector immediately
log time_convert local immediately
log time_format time immediately
log trace ../logs/CTIConnector immediately
log verbose standard immediately
mediacontroller codec_check_exclusion.payloads 13 immediately
mediacontroller sdp.defaultipversion true immediately
mediacontroller sdp.localhost $LocalIP$ immediately
mediacontroller sdp.localhost.ipv6 $LocalIPv6$ immediately
mediacontroller suppress_bye_after_refer false immediately
sip localuser CTIConnector At start/restart
sip mtusize 1500 After restart
sip tcp.portrange At start/restart
sip tls.portrange At start/restart
sip transport.0 transport0 udp:any:5080 At start/restart
sip transport.1 transport1 tcp:any:5080 At start/restart
sip transport.2 transport2 tls:any:5081 cert=$InstallationRoot$/config/x509_certificate.pem key=$InstallationRoot$/config/x509_private_key.pem At start/restart
sip transport.localaddress At start/restart
sip transport.localaddress.srv false At start/restart
sip transport.localaddress_ipv6 At start/restart
sip transport.routefailovertime 5 At start/restart
sip transport.routerecoverytime 30 At start/restart
sip transport.staticroutelist At start/restart
sip transport.unavailablewakeup true At start/restart
Tenant1 Ports 9000 After restart
Tenant1 TenantName After restart


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This page was last modified on 24 July 2017, at 02:07.