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API Events

Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.

var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('SendMessage.ready', function(e){});

Name Description Data Introduced / Updated
ready The Send Message is initialized and ready to accept commands. n/a
opened The Send Message widget has appeared on screen. Metadata
started The Send Message has successfully started. Metadata
submitted The user has submitted the form. Metadata
completed The Send Message has successfully sent the message. Metadata
cancelled The Send Message has been closed before sending the message. Metadata
minimized The Send Message widget has been changed to a minimized state. n/a
unminimized The Send Message widget has been restored from a minimized state to the standard view. n/a
closed The Send Message widget has been removed from the screen. Metadata

This page was last edited on September 26, 2018, at 19:59.
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