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API Events

Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.

var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('ClickToCall.ready', function(e){ /* sample code */ });

Name Description Data Introduced / Updated
ready ClickToCall is initialized and ready to accept commands. API Metadata
opened The ClickToCall Widget has been opened. API Metadata
closed The ClickToCall Widget has been closed. API Metadata
started The user has started to fill out the ClickToCall form. API Metadata
cancelled The user has stopped filling out the ClickToCall form and closed. API Metadata
submitted The user has submitted the form. API Metadata
completed The ClickToCall Widget form was filled out and a phone number requested. API Metadata
expired The Phone number ClickToCall widget requested has expired. API Metadata
minimized The ClickToCall widget has been changed to a minimized state. n/a
unminimized The ClickToCall widget has been restored from a minimized state to the standard view. n/a

This page was last edited on September 26, 2018, at 19:59.
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