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ClickToCall

Introduced: 9.0.001.04

ClickToCall Form Dark.png

Overview

The ClickToCall Widget allows customers to request a phone number to dial-in to customer service, and supports initiating the call by a single click on the button.

Usage

The ClickToCall widget can be launched manually by the following methods:

  • Calling the command "ClickToCall.open".
  • Configuring Sidebar to show ClickToCall in it.

Customization

All text shown in the ClickToCall Widget is fully customizable and localizable by adding entries into your configuration and localization options.

ClickToCall supports themes. You may create and register your own themes for Genesys Widgets.

Namespace

ClickToCall plugin has the following namespaces tied-up with each of the following types.

Type Namespace
Configuration clicktocall
i18n - Localization clicktocall
CXBus - API Commands & API Events ClickToCall
CSS .cx-clicktocall

Mobile Support

ClickToCall has full mobile support in both landscape and portrait modes, as well as being able to click the displayed phone number to dial it.

Screenshots

"Dark" Theme

"Light" Theme

Feedback

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This page was last modified on September 13, 2018, at 06:37.