The ClickToCall Widget allows customers to request a phone number to dial-in to customer service, and supports initiating the call by a single click on the button.
The ClickToCall widget can be launched manually by the following methods:
ClickToCall supports themes. You may create and register your own themes for Genesys Widgets.
ClickToCall plugin has the following namespaces tied-up with each of the following types.
|i18n - Localization||clicktocall|
|CXBus - API Commands & API Events||ClickToCall|
ClickToCall has full mobile support in both landscape and portrait modes, as well as being able to click the displayed phone number to dial it.