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API Events

Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

Important
The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.


var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('Engage.ready', function(e){});


Name Description Data Introduced / Updated
ready The Engage Widget is initialized and ready to accept commands on the bus. n/a
opened The Engage Widget has opened.
Note: Applicable only to Engage.offer command
Metadata 9.0.015.04
CTA When the user clicks on the CTA button in Engage Widget.
Note: Applicable only to Engage.offer command
Metadata 9.0.015.04
hover When the user first hovers over the Engage Widget.
Note: Applicable only to Engage.offer command
Metadata 9.0.015.04
dismissed When the user closes the Engage Widget by clicking on the close button.
Note: Applicable only to Engage.offer command
Metadata 9.0.015.04
closed The Engage Widget has closed.
Note: Applicable only to Engage.offer command
Metadata 9.0.015.04



This page was last edited on November 29, 2019, at 15:36.

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