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Plug-In Management

This panel enables you to view information about the plug-ins that are installed in your environment. It also enables you to modify the settings of those plug-ins.

Important
Plug-ins can be managed on the local node only when the GAX Application object is of type:
  • Generic Genesys Server (when using Management Framework releases 8.1.0 or lower).
  • Generic Administrator Server (when using Management Framework releases 8.1.1 or higher).

Installing Plug-ins

Install plug-ins using the same process as for installing installation packages. For more information, see Uploading Installation Packages.

Viewing Installed Plug-ins

To see what Plug-ins are installed in your environment, select Plug-In Management from the Administration menu in the GAX Header. The Administrator Applications panel lists the applications that are installed in your environment and the host upon which the applications are stored. Use the Quick Filter field to filter the list.

In the Administrator Applications panel, click the name of an application to view plugins related to that application. The Plug-in Info panel shows the following information about each plugin:

  • Name—The name of the plug-in
  • Version—The version number of the plug-in
  • Language—The language used by the user interface of the plug-in
  • Provider—The name of the company or user that provided the plug-in
  • State—Indicates whether the plug-in is Enabled or Disabled

To view additional information about a plug-in, click the name of a plug-in. In the <plug-in name> panel, you can also enable or disable the plug-in or modify the settings of the plug-in.

Changing the State of a Plug-in


Enabling or Disabling a Plug-In


Steps

  1. Select an application in the Administrator Applications panel.
  2. In the Plug-in Info panel, select a plug-in in the Plug-in Info list.
  3. In the <plug-in name> panel, click Enable or Disable (as appropriate) to enable or disable the plug-in.

Modifying the Options of a Plug-in

Important
You can modify only existing options for each plug-in from the Plug-in Management panels. You cannot create new options for the plug-ins.

Modifying the Options of a Plug-In


Steps

  1. Select an application in the Administrator Applications list.
  2. In the Plug-in Info panel, select a plug-in in the Plug-in Info list.
  3. In the <plug-in name> panel, click the gear wheel and select Plug-in Options to display the configuration options for this plug-in.
  4. In the Plug-in Options panel, click a Key name to view details about the option, and modify its value, if necessary.
  5. When you are finished making any changes, click Save to save any changes, or click Cancel to discard any changes.

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This page was last modified on 27 July 2017, at 12:52.