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Text Agent management tasks

Managing agent activities occurs at the Skill Group level. Please see the following topics for complete information about each management task:

About portal skill groups

Create a portal skill group

Portal skill group menu options

Add portal agents

Import portal agents

View portal agents

Edit portal agent information

Delete a portal agent

Edit portal skill group settings

Delete a portal skill group

Define Agent Text Portal settings


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This page was last modified on February 2, 2015, at 12:13.