Jump to: navigation, search

Voice Agent management tasks

Managing agent activities occurs at the Agent Group level. Please see the following topics in the Account Manager help for complete information about each management task:

About portal agent groups

Create a portal agent group

Portal agent group menu options

Add portal agents

Import portal agents

View portal agents

Edit portal agent information

Delete a portal agent

Edit portal agent group settings

Delete a portal agent group

This page was last edited on February 2, 2015, at 20:13.
Comments or questions about this documentation? Contact us for support!