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Voice Agent management tasks

Managing agent activities occurs at the Agent Group level. Please see the following topics in the Account Manager help for complete information about each management task:

About portal agent groups

Create a portal agent group

Portal agent group menu options

Add portal agents

Import portal agents

View portal agents

Edit portal agent information

Delete a portal agent

Edit portal agent group settings

Delete a portal agent group

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This page was last modified on February 2, 2015, at 12:13.