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8.5.159.05

Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/28/23 Update X


Helpful Links

What's New

This release contains the following new features and enhancements:

  • Workspace is now supported in Citrix Virtual Apps and Desktops version LTSR 2203.



Resolved Issues

This release contains the following resolved issues:


Workspace is now more resilient to the wrong configuration specified in keyboard shortcuts or hotkeys options. Previously, in some scenarios, Workspace did not initialize when a keyboard shortcut or hotkey was not properly formatted. (IW-17982)


The resiliency of the Team Communicator data caching is improved with capability to retry the loading when the initial loading is interrupted. Previously, if a large volume of team communicator data was cached and the cache retrieval was interrupted, an application restart was required for a retrieval retry to be executed. (IW-17978)


Workspace now properly triggers Contact Identification of callback interactions in Genesys Universal Contact Server in the situation where the keys PhoneNumber and GMS_Customer_Number are both specified in the attached data of a callback interaction. (IW-17948)


In a multi-site voice environment where some remote switches are hidden to the agent, Workspace no longer becomes unresponsive during a voice complete conference or voice complete transfer scenario. (IW-17933)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.159.05.

This page was last edited on September 28, 2023, at 12:18.
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