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Digital Messaging Server and Driver Compatibility

The table provides information for compatibility between Digital Messaging Server (DMS) and various Genesys driver components.

Important
Genesys strongly recommends to use the exact DMS version, which corresponds to the specific Driver version.
DMS Release DMS Release Type Bot Gateway Server Genesys Driver for use with Apple Business Chat Genesys Driver for SMS and MMS Genesys Cloud API Driver for Facebook Genesys Cloud API Driver for Twitter Genesys Driver for use with WhatsApp via Hub
9.1.014.02

These versions do not support the scalability mode of the Genesys Hub driver

General 9.0.009.05 9.1.009.02 9.0.015.00, 9.0.015.02 9.0.012.47, 9.0.015.09 9.0.012.47, 9.0.015.09 9.1.008.19, 9.1.014.01, 9.1.015.00, 9.1.015.01
9.1.008.31

These versions do not support the scalability mode of the Genesys Hub driver

General Not supported 9.1.009.02 9.0+ 9.0.012.47 9.0.012.47 9.1.008.19, 9.1.014.01, 9.1.015.00
9.1.008.23

These versions do not support the scalability mode of the Genesys Hub driver

Update Not supported 9.1.000.03, 9.1.009.01 9.0+ 9.0.012.35 9.0.012.35 9.1.008.12
9.1.008.08

These versions do not support the scalability mode of the Genesys Hub driver

Update Not supported 9.1.000.03, 9.1.009.01 9.0+ 9.0.012.23 9.0.012.23 9.1.008.05
9.1.008.07 Hot Fix 9.0.008.05 9.1.000.03 9.0+ 9.0.012.12 9.0.012.12 9.1.007.08
9.1.008.06 Hot Fix 9.0.007.06 9.1.000.03 9.0+ 9.0.012.09 9.0.012.09 9.1.007.08
9.1.008.02 Update Not supported 9.1.000.03 9.0+ 9.0.012.02 9.0.012.02 9.1.007.08
9.1.007.05 Update Not supported 9.1.000.03 9.0+ 9.0.011.51 9.0.011.51 9.1.007.08
9.1.006.15 Update Not supported 9.1.000.03 9.0+ 9.0.011.49 9.0.011.49 9.1.006.08
9.1.006.12 Update Not supported 9.1.000.03 9.0+ 9.0.011.31 9.0.011.31 9.1.006.08
9.1.006.11 Hot Fix Not supported 9.1.000.03 9.0+ 9.0.011.28 9.0.011.28 9.1.006.08
9.1.006.09 (flex protocol set by default) Update Not supported 9.1.000.03 9.0+ 9.0.011.28 9.0.011.28 9.1.006.08
9.1.006.03 Update Not supported 9.1.000.03 9.0+ 9.0.011.28 9.0.011.28 9.1.005.07
9.1.005.04 Update 9.0.007.06 9.1.000.03 9.0+ 9.0.011.10 (basic protocol) 9.0.011.10 (basic protocol) 9.1.005.07
9.1.003.12 Update 9.0.006.04

9.0.007.06

9.1.000.03 9.0+ 9.0.011.04 (basic protocol) 9.0.011.04 (basic protocol) 9.1.004.08
9.1.003.10 Update Not supported 9.1.000.03 9.0+ Not supported Not supported 9.1.004.08
9.1.002.03 Update Not supported 9.1.000.03 9.0+ 9.0.006.06+ 9.0.006.07+ 9.1.003.05
9.1.002.02 Update Not supported 9.1.000.03 9.0+ 9.0.006.06+ 9.0.006.07+ 9.1.003.05
9.1.001.04 General 9.0.005.05

9.0.006.04

9.1.000.03 9.0+ 9.0.006.06+ 9.0.006.07+ 9.1.002.04
9.1.000.03 Update Not supported 9.0+ 9.0+ 9.0.006.06 9.0.006.07 9.1.001.03
9.0.002.06 Update Not supported 9.0+ 9.0+ 9.0.005.02 9.0.005.04 Not supported
9.0.001.10 General 9.0.004.08 9.0+ Not supported 9.0.003.10+ 9.0+ Not supported
9.0.001.08 Update Not supported Not supported Not supported 9.0.003.10+ 9.0+ Not supported
9.0.000.23 General Not supported Not supported Not supported 9.0 - 9.0.002.01 9.0+ Not supported
9.0.000.07 General Not supported Not supported Not supported 9.0 - 9.0.002.01 9.0+ Not supported
This page was last edited on March 27, 2024, at 06:07.
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