Interoperability for Workspace SIP Endpoint / Genesys Softphone

This page provide interoperability/compatability information for Interaction Workspace/Workspace Desktop Edition and Workpace SIP Endpoint and Genesys Softphone.

	Workspace 8.1	Workspace 8.5	Conditions/Limitations
Genesys Softphone 9.0	Not Supported	Supported	VDI (Virtual Desktop Infrastructure) along with VMWARE and Citrix are not supported. No video support. No centralized ClickOnce deployment.
Interaction Workspace SIP Endpoint 8.0	Supported	Supported	You cannot build a ClickOnce package bundling Interaction Workspace SIP Endpoint 8.0 and Workspace 8.5.
Workspace SIP Endpoint 8.5	Supported	Supported	You cannot build a ClickOnce package bundling Workspace SIP Endpoint 8.5 and Workspace 8.1.