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login.voice.prompt-dn-less-phone-number

Section: interaction-workspace
Default Value: false
Valid Values: true, false
Changes Take Effect: When the application is started or restarted.


Specifies whether a DN-less phone number is prompted for in the login window. This option can be defined in a PlaceGroup Object. This option is specific to SIP Server environments.

8.5.126.08

Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/19/20 Hot Fix X


Helpful Links

What's New

This release contains the following new features and enhancements:

  • In environments where the value of the login.voice.prompt-dn-less-phone-number option is set to true, enabling agents to specify their external phone number at login, the new interaction-workspace\login.voice.restore-dn-less-phone-number-on-logout option has been introduced to control DN updates when agents log out. The default value is true. Setting this new option to false reduces the load on SIP Server and Configuration Server in the Genesys back end. See Configuration and administration by using options and annexes for information about configuring Workspace options. (IW-16634)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.126.08.

This page was last edited on March 26, 2020, at 12:58.

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