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Section: chat.service-name
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately

Text typed by a chat user can be periodically submitted to the server before the user has finished typing, so that the chat agent can get advance information about the content of the message and be more prepared to respond.

If this setting is enabled, text messages from the user are included in calls to refresh the transcript.

This option is not applicable when using CometD.

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/20/19 Update X X

Helpful Links

What's New

This release contains the following new features and enhancements:

Resolved Issues

This release contains the following resolved issues:

The Digital Channels API Chat v2 no longer sends a TypingStarted notification when the value of the typing_preview option is false. (GMS-7783)

The Quartz Scheduler third-party library (from Terracotta) has been updated to solve the CVE-2019-13990 vulnerability. (GMS-7794)

Callback retries attempts are now showing correct computed date and time in extended stats for the next outbound call. (GMS-7788)

The Jackson Databind third-party library (from fasterxml.com) has been updated to solve the CVE-2019-14439 and CVE-2019-14379 vulnerabilities. (GMS-7779)

The Spring Integration third-party library (from spring.io) has been updated to solve the CVE-2019-3772 vulnerability. (GMS-7705)

Now, in the Customer First scenario, GMS sets a value for the _CB_T_CUSTOMER_CONNECTED KVP when connecting the customer, usually before invoking plugins. (GMS-7749)

The Jetty third-party library has been updated to solve the CVE-2019-10241 and CVE-2019-10247 vulnerabilities. (GMS-7704)

Upgrade Notes

Further instructions are available in the upgrade section of the Genesys Mobile Service Deployment Guide.

This page was last edited on September 20, 2019, at 15:28.
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