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Genesys Mobile Services Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
10/21/16 | General | X | X |
This release contains the following new features and enhancements:
This release contains the following resolved issues:
GMS now uses enhanced pulling to ensure that interactions are pulled for a specific strategy and not for a view. Because of this, GMS no longer checks to see that the interaction view is removed in the inbound chat service. (GMS-3646)
GMS can now use backup instances for ORS nodes listed in the Connections tab. (GMS-3848)
Pulse reporting statistics for callback outbound calls for Virtual Queues (VQ) are now set correctly. (GMS-3355)
Attached data keys for reporting are now attached to callback calls if the SCXML plugin returns action=route_to_rp. (GMS-3835)
The new _on_route_done_delay parameter now allows delays when fetching user data from a WaitForTarget strategy after the target was selected. This option ensures that user data is consistently added to the interaction. Previously, user data was not always attached to the interaction. (GMS-3427)
GMS is now able to submit a callback request to another ORS URL using the list of ORS URLs set in the _ors service option. (GMS-3929)
Logout is now correctly handled in the Service Management UI for Firefox. In version 8.5.105.11, with Firefox, you could not log in again after logout. (GMS-3800)
To upgrade to release 8.5.106.14 from earlier 8.5.10x.xx versions, you may have to deploy manually the Cassandra schemas.