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8.5.102.19

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
09/25/15 Hot Fix X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Genesys Callback

If a Callback results in a retry of the user-terminated call, the next dial attempt now occurs only after the _dial_retry_timeout period has elapsed. Previously, all dial retries were attempted immediately, unless the SCXML Callback was issuing the user-terminated call.(GMS-2580)


Callback now passes the Interaction ID of the user-terminated call to the configured SCXML plugin as a parameter (_interaction_id). Previously, play treatment was not available because the Interaction ID was missing. (GMS-2569)


Genesys Mobile Services

If you request custom statistics (Java statistics) using periodical notification, GMS no longer raises a null pointer exception at the first statistic subscription request but you need to send another request to retrieve the real statistics. Previously, in this scenario, GMS might have raised a null pointer exception and returned a zero value (which was not a pertinent value). (GMS-2558)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.102.19.


Supported Languages

The following table lists the languages supported by this release.

ARA CSY CHS CHT DEU ENU ESN FRA FRC ITA JPN KOR PLK PTB RUS TRK
X X X

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This page was last modified on September 25, 2015, at 08:56.