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Genesys Info Mart Physical Data Model for an Oracle Database

First published: December 20, 2019


This version of the Physical Data Model applies to Genesys Info Mart that is part of 9.0. For 8.5 releases of Genesys Info Mart prior to August 30, 2019, see the 8.5.0 version of this document.

Welcome to the Physical Data Model for an Oracle Database for the Current release. This document, formerly called a Reference Manual, acquaints you with the subject areas and tables that make up the Genesys Info Mart star schemas.

This document will help you make informed business decisions, based on the information that is collected by Genesys Info Mart. It will also help you understand how you can use the data that is collected by Genesys Info Mart to create reports. In brief, you will find the following information in this document:

This document is valid only for 8.5 releases of Genesys Info Mart that are part of 9.0.

This page was last edited on June 23, 2022, at 00:09.
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