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About This Document
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New in This Release
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Subject Areas
Facts Subject Area
Calling_List_Metric Subject Area
Calling_List_To_Campaign Subject Area
Campaign_Group_Session Subject Area
Campaign_Group_State Subject Area
Campaign_Group_To_Campaign Subject Area
Contact_Attempt Subject Area
Interaction Subject Area
Interaction_Resource Subject Area
Interaction_Resource_State Subject Area
Mediation_Segment Subject Area
Place_Group Subject Area
Resource_Group Subject Area
Resource_Skill Subject Area
Summary_Resource_Session Subject Area
Summary_Resource_State Subject Area
Summary_Resource_State_Reason Subject Area
Info Mart Tables
Table AGENT_LOCATION
Table ANCHOR_FLAGS
Table ATTEMPT_DISPOSITION
Table BGS_BOT_DIM
Table BGS_BOT_NAME_DIM
Table BGS_SESSION_DIM
Table BGS_SESSION_FACT
Table BOT_ATTRIBUTES
Table BOT_INTENT
Table CALL_RESULT
Table CALL_TYPE
Table CALLBACK_DIAL_RESULTS
Table CALLBACK_DIM_1
Table CALLBACK_DIM_2
Table CALLBACK_DIM_3
Table CALLBACK_DIM_4
Table CALLBACK_FACT
Table CALLING_LIST_METRIC_FACT
Table CAMPAIGN_GROUP_SESSION_FACT
Table CAMPAIGN_GROUP_STATE
Table CAMPAIGN_GROUP_STATE_FACT
Table CDR_DIM1
Table CDR_FACT
Table CHAT_SESSION_DIM
Table CHAT_SESSION_FACT
Table CHAT_THREAD_FACT
Table COBROWSE_END_REASON
Table COBROWSE_FACT
Table COBROWSE_MODE
Table COBROWSE_PAGE
Table COBROWSE_USER_AGENT
Table CONTACT_ATTEMPT_FACT
Table CONTACT_INFO_TYPE
Table DATE_TIME
Table DIALING_MODE
Table GPM_DIM1
Table GPM_FACT
Table GPM_MODEL
Table GPM_PREDICTOR
Table GPM_RESULT
Table GROUP_ANNEX
Table INTERACTION_DESCRIPTOR
Table INTERACTION_FACT
Table INTERACTION_RESOURCE_FACT
Table INTERACTION_RESOURCE_STATE
Table INTERACTION_TYPE
Table IRF_USER_DATA_CUST_1
Table IRF_USER_DATA_GEN_1
Table IRF_USER_DATA_KEYS
Table IXN_RESOURCE_STATE_FACT
Table LDR_CAMPAIGN
Table LDR_DEVICE
Table LDR_FACT
Table LDR_GROUP
Table LDR_LIST
Table LDR_POSTAL_CODE
Table LDR_RECORD
Table MEDIA_ORIGIN
Table MEDIA_TYPE
Table MEDIATION_SEGMENT_FACT
Table POST_CALL_SURVEY_DIM_1
Table POST_CALL_SURVEY_DIM_2
Table POST_CALL_SURVEY_DIM_3
Table POST_CALL_SURVEY_DIM_4
Table POST_CALL_SURVEY_DIM_5
Table POST_CALL_SURVEY_DIM_6
Table RECORD_FIELD_GROUP_1
Table RECORD_FIELD_GROUP_2
Table RECORD_STATUS
Table RECORD_TYPE
Table REQUESTED_SKILL
Table REQUESTED_SKILL_COMBINATION
Table RESOURCE_
Table RESOURCE_ANNEX
Table RESOURCE_GROUP_COMBINATION
Table RESOURCE_STATE
Table RESOURCE_STATE_REASON
Table ROUTING_TARGET
Table SDR_ACTIVITIES_FACT
Table SDR_ACTIVITY
Table SDR_APPLICATION
Table SDR_BOTS_FACT
Table SDR_CALL_DISPOSITION
Table SDR_CALL_TYPE
Table SDR_CUST_ATRIBUTES_FACT
Table SDR_CUST_ATRIBUTES
Table SDR_ENTRY_POINT
Table SDR_EXIT_POINT
Table SDR_EXT_HTTP_REST
Table SDR_EXT_REQUEST
Table SDR_EXT_REQUEST_FACT
Table SDR_EXT_REQUEST_OUTCOME
Table SDR_EXT_SERVICE_OUTCOME
Table SDR_GEO_LOCATION
Table SDR_INPUT
Table SDR_INPUT_OUTCOME
Table SDR_LANGUAGE
Table SDR_MESSAGE
Table SDR_MILESTONE
Table SDR_SESSION_FACT
Table SDR_SURVEY_ANSWERS
Table SDR_SURVEY_FACT
Table SDR_SURVEY_I1
Table SDR_SURVEY_I2
Table SDR_SURVEY_QUESTIONS
Table SDR_SURVEY_QUESTIONS_I1
Table SDR_SURVEY_QUESTIONS_I2
Table SDR_SURVEY_QUESTIONS_S1
Table SDR_SURVEY_QUESTIONS_S2
Table SDR_SURVEY_S1
Table SDR_SURVEY_S2
Table SDR_SURVEY_STATUS
Table SDR_SURVEY_SCORES
Table SDR_SURVEY_TRANSCRIPT_FACT
Table SDR_USER_INPUT
Table SDR_USER_INPUTS_FACT
Table SDR_USER_MILESTONE_FACT
Table SM_MEDIA_NEUTRAL_STATE_FACT
Table SM_RES_SESSION_FACT
Table SM_RES_STATE_FACT
Table SM_RES_STATE_REASON_FACT
Table STRATEGY
Table TECHNICAL_DESCRIPTOR
Table TIME_ZONE
Table USER_DATA_CUST_DIM_1
Table USER_DATA_GEN_DIM_1
Table USER_DATA_GEN_DIM_2
Table WORKBIN
Genesys Info Mart Views
View CALLING_LIST
View CALLING_LIST_TO_CAMP_FACT
View CAMPAIGN
View GROUP_
View GROUP_TO_CAMPAIGN_FACT
View PLACE
View PLACE_GROUP_FACT
View RESOURCE_GROUP_FACT
View RESOURCE_SKILL_FACT
View SKILL
View TENANT
Reference List
Info Mart Indexes
Info Mart Partitioning
Info Mart Service and Staging Tables and Administrative Views
Table CTL_AUDIT_LOG
Table CTL_ETL_HISTORY
Table CTL_EXTRACT_HISTORY
Table CTL_GDPR_HISTORY
Table CTL_PURGE_HISTORY
Table CTL_TRANSFORM_HISTORY
Table CTL_UD_TO_UDE_MAPPING
Table CTL_UDE_KEYS_TO_DIM_MAPPING
View ADMIN_AUDIT_LOG
View ADMIN_ETL_JOB_HISTORY
View ADMIN_ETL_JOB_STATUS
View ADMIN_ETL_STEP_HISTORY
View ADMIN_EXTRACT_HISTORY
View CTL_ETL_HWM
Table STG_IDB_FK_VIOLATION
Table STG_TRANSFORM_DISCARDS
About Data Export Capability
Other guides
Genesys Info Mart Manager Help
Genesys Info Mart Deployment Guide
Genesys Info Mart Operations Guide
Genesys Info Mart User's Guide
Genesys Info Mart Log Events Help
Genesys Info Mart Physical Data Model for a Microsoft SQL Server Database
Genesys Info Mart Physical Data Model for a PostgreSQL Database
Info Mart Tables
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Table CALL_TYPE
Current
8.5.0
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Table CALL_TYPE
This table is reserved.
Table CALL_RESULT
Table CALLBACK_DIAL_RESULTS
This page was last edited on December 20, 2019, at 23:40.
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