In the Column List:
- P = Primary key
- M = Mandatory field
- F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
- DV = Default value
Table BGS_BOT_DIM
Description
This dimension table allows Bot Gateway Server (BGS) session facts to be described based on the characteristics of the bot used in the session, such as category and function.
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Column List
| Column | Data Type | P | M | F | DV |
|---|---|---|---|---|---|
| ID | NUMBER(10) | X | X | ||
| BOT_CATEGORY | VARCHAR2(50 CHAR) | X | NO_VALUE | ||
| BOT_FUNCTION | VARCHAR2(50 CHAR) | X | NO_VALUE | ||
| CREATE_AUDIT_KEY | NUMBER(19) | X | X |
ID
The primary key of this table. This ID is referenced from other tables as BGS_BOT_DIM_KEY.
BOT_CATEGORY
The generic category describing the type of function performed by the bot, such as Monitoring, Dialog, Notification, or Service. For information about how you can define and set bot categories, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.
BOT_FUNCTION
The specific bot functionality, such as Translator, Advisor, Escalation, Recording, AI, or Questioner. For information about how you can define and set bot functions, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.
CREATE_AUDIT_KEY
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.
Index List
| CODE | U | C | Description |
|---|---|---|---|
| I_BGS_BOT_DIM | X | Ensures that the combinations of values that are stored in the dimension table are unique. |
Index I_BGS_BOT_DIM
| Field | Sort | Comment |
|---|---|---|
| BOT_CATEGORY | Ascending | |
| BOT_FUNCTION | Ascending |
Subject Areas
No subject area information available.