Contact_Attempt Subject Area
This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing.
Subject Area Dimensional Model Tables
Table/View | Description |
---|---|
ATTEMPT_DISPOSITION | Indicates what event caused termination of a contact attempt. |
CALL_RESULT | Enables facts to be described based on attributes of an outbound campaign call result. |
CONTACT_ATTEMPT_FACT | Represents a processing attempt for an outbound campaign contact. |
CONTACT_INFO_TYPE | Allows facts to be described based on attributes of an outbound campaign contact information type. |
DATE_TIME | Allows facts to be described by attributes of a calendar date and 15-minute interval. |
DIALING_MODE | Allows facts to be described based on attributes of an outbound campaign dialing mode. |
MEDIA_TYPE | Allows facts to be described based on media type, such as Voice. |
RECORD_FIELD_GROUP_1 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
RECORD_FIELD_GROUP_2 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
RECORD_STATUS | Allows facts to be described based on attributes of an outbound campaign record status. |
RECORD_TYPE | Allows facts to be described based on attributes of an outbound campaign record type. |
RESOURCE_ | Allows facts to be described based on the attributes of contact center resources. |
TIME_ZONE | Allows facts to be described based on attributes of a time zone. |
This page was last edited on June 22, 2022, at 23:37.
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