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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value

Table CALLBACK_DIM_3

Description

Introduced: 8.1.402. Supported for on-premises deployments starting with release 8.5.005.
Modified: 8.5.014.34 (in Microsoft SQL Server, data type for the FINAL_TARGET and DISPOSITION columns modified in single-language databases); 8.5.010 (in Microsoft SQL Server, data type for FINAL_TARGET modified in multi-language databases)

In partitioned databases, this table is not partitioned.


This dimension table allows callback facts to be described based on attributes that characterize the state of the callback.


Tip
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Column List

Legend

Column Data Type P M F DV
ID NUMBER(10) X X
CREATE_AUDIT_KEY NUMBER(19) X X
FINAL_TARGET VARCHAR2(255 CHAR) X UNKNOWN
DISPOSITION VARCHAR2(50 CHAR) X UNKNOWN

ID

The primary key of this table. This ID is referenced from other tables as CALLBACK_DIM_3_KEY.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify newly added data.

FINAL_TARGET

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases); 8.5.010 (in Microsoft SQL Server, data type modified in multi-language databases)
Based on KVP: _CB_DIM_FINAL_TARGET

The routing target that was used to find the agent.

DISPOSITION

Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
Based on KVP: _CB_DISPOSITION

The state of the callback, in the format state.substate. If the state cannot be reported, the field is set to the default value, UNKNOWN.

Supported states are:

  • SCHEDULED
  • QUEUED
  • ROUTING
  • PROCESSING
  • COMPLETED

Supported substates are:

  • REDIAL_LIMIT_REACHED
  • CANCELLED
  • AGENT
  • ABANDONED_IN_QUEUE
  • REJECTED
  • PUSH_SEND
  • PUSH_DELIVERY_CONFIRMED
  • PUSH_SEND_ERROR
  • FAILED
  • CONNECTED
  • TRANSFERRED_TO_RP

Index List

CODE U C Description
I_CALLBACK_DIM_3 X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_CALLBACK_DIM_3

Field Sort Comment
FINAL_TARGET Ascending
DISPOSITION Ascending

Subject Areas

No subject area information available.

This page was last edited on December 20, 2019, at 23:40.

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