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Genesys Info Mart Physical Data Model for an Oracle Database

Welcome to the Physical Data Model for an Oracle Database for release 8.5.0. This document, formerly called a Reference Manual, acquaints you with the subject areas and tables that make up the Genesys Info Mart star schemas.

Important
Starting with release 8.5.014.14 on August 30, 2019, Genesys Info Mart is part of 9.0. This document is valid only for the 8.5 releases of this product before Genesys Info Mart was part of 9.0. For 8.5 releases of Genesys Info Mart after August 30, 2019, see the Current version of this document.

This document will help you make informed business decisions, based on the information that is collected by Genesys Info Mart. It will also help you understand how you can use the data that is collected by Genesys Info Mart to create reports. In brief, you will find the following information in this document:

This page was last edited on January 10, 2020, at 20:48.
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