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9.0.024.04

CX Contact Release Notes


CX Contact is part of 9.x starting in 9.0.000.06.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
02/09/21 General Under Shipping Control X


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What's New

This release contains the following new features and enhancements:

  • CX Contact now supports Enterprise Redis 6 over TLS. (CLOUDCON-12202)
  • CX Contact now supports PostgreSQL 12.x, Redis 6.x, and Elasticsearch 7.6. (CLOUDCON-9616)
  • CX Contact now supports PostgreSQL 11. (CLOUDCON-12281)
  • It is now possible to optionally utilize basic authentication on CX Contact HTTP or HTTPS connections to Elasticsearch. (CLOUDCON-10589)
  • The new Disposition Code field has been added to the mandatory Contact Lists fields. (CLOUDCON-4416)
  • You can now apply a Dialing Filter to a specific Calling List. A Dialing Filter can be applied to lists in unloaded or in active or running Campaign Groups. (CLOUDCON-7659)
  • When creating or editing a schedule you can now select the Time in state (Advanced) condition. This new condition enables you to configure the Set Time interval and state for a specific campaign group. (CLOUDCON-11737)
  • It is now possible to use a SSH Private Key (or combined SSH Private Key and Password) authentication methods to access the remote SFTP Server. (CLOUDCON-11590)
  • Device Mask is now supported for the Selection (Contacts) rule. It is now possible to define a Selection (Contacts) rule that operates over a Device Mask field. (CLOUDCON-11515)
  • The end user can now create a filter using only mobile phone numbers from the input list. (CLOUDCON-11514)
  • For SMS outbound campaigns, the list of keywords for help and stop signals has been expanded with the following additional keywords (in any letter case):(CLOUDCON-10410)
    • help: 'aide'
    • stop: 'arret' and 'unsub'


Resolved Issues

This release contains the following resolved issues:


You can now import a contact list after upgrading from 9.0.022.03 to 9.0.023.04 when NFS4 shared file system is used. Previously, after the upgrade was complete List Builder could have reported an error when importing a contact list. (CLOUDCON-12131)


A Caller ID number in the Campaign Group Event Record Dashboard can now start with a 0. Previously, a validation error occurred when the Caller ID number started with 0. (CLOUDCON-11809)




UI Modifications

This release contains the following UI modification:


Starting with release 9.0.024.04, CX Contact stores filtering rules in Filter type objects. Older Filtering Rules, created with CX Contact releases prior to 9.0.024.04 are displayed in the List Rules Table View as obsolete, with an exclamation mark (!) icon. CX Contact release 9.0.024.04 is fully backwards compatible with prior releases and fully honors older filtering rules. New filtering rules created with CX Contact 9.0.024.04 are created with the new format. (CLOUDCON-11876)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.024.04.

This page was last edited on April 21, 2021, at 21:40.
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