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100.0.027.0004

CX Contact Release Notes


CX Contact is part of 9.x starting in 9.0.000.06.
Important
This Release Note describes CX Contact 9.0.027.04, which is released as CX Contact 100.0.027.0004. The last 9.0 release is 9.0.027.02; subsequent releases will have the prefix 100.0, beginning with release 100.0.027.0004.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/28/21 General Under Shipping Control X


Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release includes the following new features and enhancements:

  • CX Contact now supports non-standard Postgre SQL ports to assist with the Disaster Recovery solution. (CLOUDCON-13877)
  • You can now configure the connection timeout value in the validation server for External Pre-Dial Validation Rules. (CLOUDCON-14002)
  • CX Contact now supports exporting Analytics Dashboards to a PDF file and Analytics Dashboard Panels to PDF or CSV files for table-based panels that use Automation Jobs with the action type Export Analytics Data. (CLOUDCON-13386)



Resolved Issues

This release contains the following resolved issues:


When selecting Custom Time Period in CX Contact Analytics, the CX Contact Dashboard now correctly displays the data. Previously in this scenario, the CX Contact Dashboard did not show any entries. (CLOUDCON-13984)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.027.04.

This page was last edited on November 4, 2021, at 14:39.
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