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9.0.025.04

CX Contact Release Notes


CX Contact is part of 9.x starting in 9.0.000.06.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/21/21 General Under Shipping Control X


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What's New

This release contains the following new features and enhancements:

  • The new partitioning functionality allows the split of outbound objects in a tenant to logical sections (partitions). Different departments can now store objects under different partitions, so that administrators can only operate with objects (for example, campaigns and contact lists) belonging to their department. See Partitions for details. (CLOUDCON-3754)
  • CX Contact now supports optional preprocessing of the input file before the List import is executed. (CLOUDCON-12140)
  • In the Outbound Schedules dialog, CX Contact UI now supports a condition based on the statistical value in the sequential and instant Schedule commands. (CLOUDCON-12211)
  • Call Result Records dashboard in Outbound Analytics now contains the new Boolean field isFinal. (CLOUDCON-12785)
  • The CX Contact login screen can now contain optional user-specified information about the environment you are logging into. (CLOUDCON-12768)
  • Small exported *.csv files are now handled correctly for List Automation Jobs of type Export Analytics. (CLOUDCON-12642)
  • Negative values are now supported for the Selection rules expressions. (CLOUDCON-12617)
  • CX Contact now expects the where query parameter in the GET /contacts API request to be encoded with a Base64 format. (CLOUDCON-12473)
  • In the List Automation Jobs output file, the name generation for patterns of type <fixed name>_MMDDYYYY is now processed correctly. (CLOUDCON-12251)
  • See the Discontinued Support section for discontinued database support starting with this release.


Resolved Issues

This release contains the following resolved issues:


Suppression list artifacts and import history are now limited to 100 entries. Previously, suppression list artifacts and import history were not limited. (CLOUDCON-12816)


Contact list artifacts and import history are now limited to 100 entries. Previously, contact list artifacts and import history were not limited. (CLOUDCON-12810)


The Contact List upload preview is now correctly displayed in the List Import dialog for CSV files. (CLOUDCON-12751)


When the Contact History dashboard is exported to a .csv file, data in the duration columns now appear in minutes. Previously, the data in the duration columns appeared in milliseconds. (CLOUDCON-12420)


An exported CSV file is now properly PGP encrypted. Previously, Outbound Analytics data exported to CSV by the List Automation Job, may not have been PGP encrypted, even if encryption for securing analytical output data was turned On in Settings/Security. (CLOUDCON-12910)


CX Contact statistics now considers records that have been filtered during pre-dial validation as "Retrying or Failed". Previously, these records were considered as "Delivered". (CLOUDCON-12906)


API Modifications

This release contains the following API modification:


CX Contact now expects the where query parameter in the GET /contacts API request to be encoded with a Base64 format. (CLOUDCON-12473)


UI Modifications

This release contains the following UI modification:


Campaign Dashboard statistics now account for cases when a Filtering Rule with a Selection Rule that has a WHERE statement is applied to a Campaign Group or to an individual Contact List. (CLOUDCON-11411)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.025.04.

This page was last edited on June 29, 2021, at 12:25.
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