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9.0.027.01

CX Contact Release Notes


CX Contact is part of 9.x starting in 9.0.000.06.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
08/16/21 General Under Shipping Control X


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What's New

This release contains the following new features and enhancements:

  • Improvements to the CX Contact UI mean that changes to settings and newly built campaign templates load much faster, with fewer delays. (CLOUDCON-13724)
  • An improvement to the Outbound Analytics Export All functionality increases its capacity. (CLOUDCON-13684)
  • To optimize the loading of the CX Contact Analytics Dashboards, the default time range has been changed from A month ago to A day ago. (CLOUDCON-13681)
  • A new index for SMS/Email conversations is introduced in CX Contact Analytics. All outbound and inbound SMS/Email conversations are now stored in this index. Note that email is currently reserved for future use. (CLOUDCON-13470)



Resolved Issues

This release contains the following resolved issues:


When applying and saving labels for automation, CX Contact now correctly applies the originally specified label in List Automation with type Import file. Previously in this scenario, CX Contact applied the CXContactDefault label. (CLOUDCON-13746)


When a single record is edited in the CX Contact List Details view, changes are now applied to that record only. Previously, when Search was used to find and edit a single record, CX Contact incorrectly applied the change to all records in that list. (CLOUDCON-13731)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.027.01.

This page was last edited on September 8, 2021, at 13:04.
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