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100.0.029.0004

CX Contact Release Notes


CX Contact is part of 9.x starting in 9.0.000.06.
Important
The URL for this Release Note indicates CX Contact 9.0.029.04, however, the full release number is 100.0.029.0004.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/14/22 General Under Shipping Control X


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What's New

This release contains the following new features and enhancements:

  • The Contact Lists view now includes a new column named Retention, for each contact list. If a value is not specified for retention, the default value, Permanent, is set. (CLOUDCON-15379)
  • The New List and Edit List dialogs now include the ability to specify a retention period for records in a contact list and an advanced selection rule to define the criteria for deletion of records. (CLOUDCON-15378)
  • You can now specify record retention and selection rules for the action types Import File and Send Campaign Group when the Append Type field is set to New List Only. Once a list is created, you can edit the properties of the list by using only the Edit List Automation dialog. (CLOUDCON-15380)
  • CX Contact now supports the validation of a selection rule when you are creating one of the type Selection (Contact) or Selection (Advanced). The new Validate button performs a rule validation and indicates whether the rule validation is completed successfully or has any errors. (CLOUDCON-15365)
  • When you export analytics panel data, all time fields except for the @timestamp field are now in the time zone and format specified in Settings. To preserve the existing behavior for these time fields, set the Reports default timezone field to GMT in Settings. (CLOUDCON-15331)



Resolved Issues

This release contains the following resolved issues:


Contact attempts with a result of SIT Invalid Num are now correctly handled by compliance rules. (CLOUDCON-15140)


In CX Contact Analytics, the behavior for the Last 24h filter is now corrected. When you apply the filter, records from the last 24 hours are filtered and displayed instead of records from midnight (for the current day). (CLOUDCON-14919)


For variable email templates (a new feature introduced in the CX Contact 100.0.029.0002 release), CX Contact APIs now prevent the saving of Dialing Profiles, Campaign Templates, and Campaign Groups that exceed 512 KB in size. (CLOUDCON-15132)




Upgrade Notes

No special procedure is required to upgrade to release 100.0.029.0004.

This page was last edited on April 15, 2022, at 05:18.
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