9.0.027.02
CX Contact Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 08/30/21 | General | Under Shipping Control | X |
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What's New
This release includes the following new features and enhancements:
- CX Contact now supports Genesys Configuration Server for single tenants. (CLOUDCON-13797)
- CX Contact now supports Customizable Attempt Rules where custom Java Script expressions could be provided as an optional part of the Attempt Rule. (CLOUDCON-13569)
Resolved Issues
This release contains the following resolved issues:
When CX Contact runs suppression automation with the Append type Append and Update and uploads a list with 0 records, it no longer sets the number of suppression list records to 0. (CLOUDCON-13900)
The configuration for External Pre-dial Validation Rules is now corrected and works as expected. Previously, external pre-dial validation was not working after an upgrade to the 9.0.026.03 version of CX Contact. (CLOUDCON-13886)
The CX Contact UI is improved by providing dynamic port allocation, enabling users to set Number of ports to 0 at the Campaign level. Previously, users could not set Number of ports to 0 at the Campaign level. Also, when users set Number of ports to 0 at the Campaign Template level, the Campaign Group did not inherit the 0 value from the template. (CLOUDCON-13830)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.027.02.