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Transfer/Conferencing Messages

These messages are used to monitor call transfers and conferencing.

CallStatus

This message is sent by the IVR Server to inform the IVR of certain call events. The list of possible events are alternatives. Only one parameter from this list appears in any message.

CallStatus Message

Message

Parameter

Optional/Required

Name Value
CallStatus Event Dialing

Ringing
Established
Retrieved
Busy
Held
ConfPartyAdd
ConfPartyDel
XferComplete
Released

Required

CallError

This message is sent by the IVR Server to inform the IVR that an error occurred during the setup of a transfer or a conference call.

Errors related to agent control activities will be represented by the AgentControl or the NotAllowed indication. When the error is due to an EventError, the TlibErrCode will be populated with AttributeErrorCode and the type will be AgentControl. NotAllowed will be used exclusively when attempting to control a server controlled port. The user supplied ReqId will be returned in the error.

CallError Message

Message

Parameter

Optional/Required

Name Value

CallError

FailedReq Unknown

NoSuchCall
OneStepXfer
OneStepConf
InitConf
CompleteConf
InitXfer
CompleteXfer
RetrieveCall
MakeCall
AgentControl
NotAllowed

Required
TLibErrCode Optional
ReqId Optional
This page was last modified on March 21, 2018, at 17:48.

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