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Outbound Messages

DialOutRegistryResp

Sent from IVR Server to the IVR, this message returns information about the related DialOutRegistry message. ConfigError is returned when the corresponding DN from the DialOutRegistry message either is not defined in the Configuration Layer or is not a route point. MiscFailure is currently not used. Success will be returned in all other cases. When using commands Remove and RemoveAll, Success will always be returned.

DialOutRegistryResp Message

Message

Parameter

Optional/Required

Name Value
DialOutRegistryResp Result MiscFailure

ConfigError
Success

Required

DialOut

Sent from IVR Server to the IVR, this message indicates that an outbound call has been requested. Values from the original TMakePredictiveCall are included in this message where UDataEx and ExtnsEx are AttributeUserData and AttributeExtensions, respectively. Also, OrigNum is retrieved from AttributeThisDN and DestNum is AttributeOtherDN. TimeToAnswer gives the amount of time, in seconds, that the IVR should allow for an outbound call to be answered before a NoAnswer failure should be returned.

DialOut Message

Message

Parameter

Optional/Required

Name Value

DialOut

OrigNum Required
DestNum Required
RefID Required
TimeToAnswer Required
This page was last modified on March 21, 2018, at 17:48.

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