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Section: General
Default Value: 1
Valid Values: integer
Changes Take Effect: Immediately

Maximum number of day slots to include in the availability response if the office is open and the capacity greater than zero. Use this parameter to improve query performance over a long period of time.

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/31/19 Update X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • GMS has implemented the new _number_of_days service option to configure the number of days allowed for retrieval of query-availability responses.

Resolved Issues

This release contains the following resolved issues:

GMS now correctly handles large numbers of callback queues. Previously GMS would not handle more than a few hundred queues (~500 on a fast architecture). In this release GMS introduces longer intervals to cope with longer processing times caused either by slow platforms or by a large number of queues (more than ~500). (GMS-7589)

You can now specify the max_time_slots and number-of-days parameters in queries for the callback strategy.(GMS-7596)

The Disposition dialog is now correctly reported for callback user-terminated scenarios if the customer does not answer.(GMS-7574)

GMS is now able to manage the local cluster consistency level in a Cassandra Data-Center architecture. (GMS-7562)

GMS can now manage the update and delete notifications received from the Configuration Server for RoutePoint objects that are used only in the Service Management UI. (GMS-7553)

For security reasons, FasterXML Jackson 3rd-party library was upgraded to version 2.9.8. (GMS-7523)

When GMS forwards URS requests to ORS, these requests no longer fail if their parameters are encoded in UTF-8 and include some special Unicode characters. (GMS-7369)

Upgrade Notes

Further instructions are available in the upgrade section of the Genesys Mobile Service Deployment Guide.

This page was last edited on June 7, 2019, at 12:11.
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