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8.5.004.06

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
09/25/14 Hot Fix X X

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New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release also includes the following corrections or modifications:


The Stat Server API now has an optional NotificationMode parameter, which can be set to NoNotification or Reset. The default subscription mode is Periodical. (GMS-1629)

Note: The Immediate mode is not supported. To implement Immediate behavior, you can subscribe to the statistic without the notificationMode parameter and set the Cache-Control header to max-age=0.


GMS now correctly handles a URS failover during a Callback scenario. Previously, GMS stopped the Callback when the primary URS was not in service even when the backup URS was in service. (GMS-1625)


The Callback application now returns the correct Comet URL in response to Chat Immediate and Chat Delayed requests, using which client can now correctly subscribe for Comet notifications from GMS. (GMS-1611)


GMS now correctly routes a chat interaction to an agent when the agent is ready for chat. Previously, the chat interaction was routed to an agent only when the agent was ready for voice. (GMS-1605)


The GMS JavaScript sample now correctly displays the latest messages from the client. Previously, messages from the client were shown twice on the sample screen. (GMS-1595)


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This page was last modified on March 16, 2015, at 06:14.