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8.5.003.04

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
06/26/14 Hot Fix X X

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New in This Release

This is a hot fix for this product. This release does not contain new features or functionality.

Corrections and Modifications

This release also includes the following corrections or modifications:


The GMS Chat service now has a _client_timeout option (integer; default 15 minutes). If the client does not interact with the Chat service (refresh, send message, send event), GMS stops to poll the Chat server, and the Chat session is closed. This option is available in the chat section (for all Chat services) and can be overridden in a specific Chat service. Previously, there was no timeout for disconnected clients. (GMS-1493)


In the Service Management UI, when deleting a resource group, the resource_available and resource_total metrics are now automatically refreshed. (GMS-1480)


In the Service Management UI > Reporting tab, the time range now resets when you specify a different report range from the current selected one. (GMS-1479)


The scxml files that are packaged into the Callback service template, which supports the GMS Classic Call Inbound service, no longer cause the call to be dropped. (GMS-1494)


The value of the default_chat_endpoint option is now taken into account if the value of the Chat service _chat_endpoint option is set to an empty string. Previously, when creating or reconfiguring a Chat service using the latest Callback template, the _chat_endpoint parameter was set to an empty string and was overriding the default value set in the chat section > default_chat_endpoint option. This resulted in the chat being sent to an incorrect endpoint. (GMS-1491)


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This page was last modified on March 16, 2015, at 02:43.