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Genesys Info Mart Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
10/08/18 Update X X X X

Helpful Links

Releases Info

Deployment Procedure

8.5.0 Deployment Procedure

Product Documentation

Genesys Info Mart

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • A new configuration option, g:tenant-prefix in the [elasticsearch-<data-source-id>] section(s), supports SDR and other reporting where Genesys Info Mart obtains the data from an Elasticsearch cluster shared across multiple tenants.


Section: elasticsearch-<data-source-id>
Default Value: No default value
Valid Values: A string identifying the tenant on a shared Elasticsearch cluster
Changes Take Effect: On the next ETL cycle
Dependencies: None

In Genesys Engage cloud deployments, the option defines a cloud tenant prefix for Elasticsearch indexes on an Elasticsearch cluster shared across multiple cloud tenants. The tenant prefix enables Genesys Info Mart to identify Elasticsearch indexes related to the particular cloud tenant.

If specified, the option value overrides the index-pattern and index-regexp values from the XML source metadata, and the tenant prefix is included in index pattern and regexp strings.


The following table illustrates the effect of specifying a tenant prefix, where the source type is sdr and the source ID is sdr0.

[elasticsearch-sdr0].g:tenant-prefix index-pattern index-regexp
Not defined ‘sdr’-yyyy.MM.dd sdr-*
-my-tenant ’sdr-my-tenant’-yyyy.MM.dd sdr-my-tenant-*

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.


  • To enable all of the functionality provided in this release, Genesys Info Mart requires Interaction Concentrator release 8.1.514.11 or higher. At a minimum, Genesys Info Mart release 8.5 requires Interaction Concentrator For additional recommendations, see ICON Recommendations in the Known Issues and Recommendations section.
  • Genesys recommends that you manage jobs using Genesys Info Mart Manager, but if you continue to use Genesys Info Mart Administration Console, Genesys recommends that you use Genesys Info Mart Administration Console release 8.1.3 or higher.
  • Genesys Info Mart Manager release 8.5.010 requires Genesys Info Mart release 8.5.009 or higher. Genesys Info Mart release 8.5 is compatible with Genesys Info Mart Manager release 8.1.4 and higher.
  • Genesys Info Mart Manager and Genesys Administrator Extension (GAX) interoperability requirements are reciprocal:
    • Genesys Info Mart Manager release and later requires GAX release, and vice versa.
    • Genesys Info Mart Manager 8.5 releases earlier than 8.5.010 require GAX 8.5 releases earlier than GAX, and vice versa.
This page was last edited on October 8, 2018, at 20:33.
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