Genesys Info Mart Release Notes
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This release contains the following new features and enhancements:
- To support survey transcription data , this release includes a new table, SDR_SURVEY_TRANSCRIPT_FACT, and a new configuration section, [elasticsearch-sdr1], for the Genesys Info Mart application object. To enable population of survey transcription data into the SDR_SURVEY_TRANSCRIPT_FACT table, add the configuration section, [elasticsearch-sdr1] to the Genesys Info Mart application object, and within it add the client and cluster.name options, specifying the same parameters to connect to Elasticseach as those in the [elasticsearch-sdr0] configuration section. Genesys Designer support is available in certain Cloud deployments.
This release contains no resolved issues.
Refer to the Deployment Procedure for this release to deploy the installation package within your environment.
- To enable all of the functionality provided in this release, Genesys Info Mart requires Interaction Concentrator release 8.1.509.07 or higher. At a minimum, Genesys Info Mart release 8.5 requires Interaction Concentrator 184.108.40.206. For additional recommendations, see ICON Recommendations in the Known Issues and Recommendations section.
- Genesys recommends that you manage jobs using Genesys Info Mart Manager, but if you continue to use Genesys Info Mart Administration Console, Genesys recommends that you use Genesys Info Mart Administration Console release 8.1.3 or higher.
- Genesys Info Mart Manager release 8.5 requires Genesys Info Mart release 8.5.002 or later. Genesys Info Mart release 8.5 is compatible with Genesys Info Mart Manager release 8.1.4 and higher.