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Email Tasks Overview

The Email Interaction window enables you to view all of the information that is necessary to handle email interactions with a contact. Click the links below to learn more:

  • Handling inbound email interactions.
  • Handling outbound email interactions.

If you are a supervisor or Team Lead, you might be responsible for QA Review of Email Interactions.

Related Resources

The Workspace Desktop Edition User's Guide (English only) provides detailed lessons for using all the features of Workspace. You might find the following lessons useful:

Related topics

Top 10 pages

  1. Workspace Desktop Edition Help
  2. Main Window
  3. My Status
  4. Contact Directory
  5. Workbins
  6. Functionality Overview
  7. My Messages
  8. Login
  9. Voice Consultation
  10. Components, Features, and Controls

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This page was last modified on October 19, 2018, at 05:11.