Installing Workforce Management
This topic provides step-by-step instructions for installing and configuring Workforce Management (WFM), including creating your WFM database.
This topic includes the following pages:
- Manually Creating and Configuring the Application Objects
- Installing WFM Backup-Restore Utility
- Installing and Uninstalling WFM Components
You can install, create, and configure WFM components, by using the Configuration Wizards or perform these tasks manually. The procedures are the same to the end of the section Import the WFM Templates. For instructions about how to perform a manual setup of WFM Application objects, see Manually Create and Configure the Applications.
Before running Workforce Management Setup or the Installation and Configuration Wizards: