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CX Contact Release Notes

CX Contact is part of 9.x starting in
The URL for this Release Note indicates CX Contact, however, the full release number is
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/30/22 General Under Shipping Control X

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What's New

This release contains the following new features and enhancements:

  • In SMS messaging, it is now possible to override the default keywords and add custom ones for the options Help and Opt out. (CLOUDCON-16281)
  • A new type of selection rule named Shared Expression has been added to CX Contact. This selection rule allows you to update conditions in a selection rule and apply them to multiple campaign groups. Previously, you had to edit each campaign group to apply changes. (CLOUDCON-16144)
  • CX Contact now supports a Trigger Rule feature that notifies you of various successful or failed events related to jobs, lists, or campaign groups. (CLOUDCON-16097)

Resolved Issues

This release contains the following resolved issues:

The CX Contact UI displays new error messages when the size of a dialing profile or the number of tabs allowed in a campaign group exceeds the allowed limit. When the size of a dialing profile exceeds 512 KB, the following error message is displayed:

Dialing profile size exceeds 512 KB. Please split the content between multiple Dialing profiles.

The following error message is displayed when the number of tabs in a campaign group or template exceeds 30:

Campaign group number of allowed tabs exceeded. Please consider using less conditions per Campaign group.


An issue with HTML email content not displaying correctly in the Visual Editor in certain scenarios has been resolved. (CLOUDCON-16392)

The placement of the button to create new variable alert templates has been changed to improve usability. (CLOUDCON-16228)

An issue that caused some Push Preview calls to be incorrectly reported with the disposition code Failed has been resolved. (CLOUDCON-15957)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on October 5, 2022, at 15:22.
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