This chapter provides the procedures that are required to install and deploy Interaction Workspace in a Genesys 8 environment. The following task table provides an overview of how to set up your Genesys 8 Configuration Layer for Interaction Workspace, install and deploy Interaction Workspace, and perform additional (optional) installations. Refer to Framework 8.0 Genesys Administrator Help and Genesys Security Guide for detailed information on how to use Genesys Administrator and Management Framework to configure access permissions.
Related procedures and actions
|1. Preparing The Configuration Layer|
|2. Installing The Deployment Package||Procedure: Installing Interaction Workspace Deployment Package on the Windows operating system|
|3. (Optional) Deploying The ClickOnce Application On Your Web Server. Choose this option if you want to deploy Interaction Workspace as a ClickOnce application.|
|4. (Optional) Installing The Interaction Workspace Developer Toolkit. Choose this option if you want to deploy the Interaction Workspace developer package.|
|5. (Optional) Installing The Interaction Workspace Application. Choose this option if you want to deploy a non-ClickOnce version of Interaction Workspace.|