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Broadcast Message Privileges

Broadcast Message Privileges

The following table lists the Broadcast Message privileges in the Interaction Workspace Broadcast Message Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator (refer to the Procedure: Creating a Role and allowing an Interaction Workspace privilege and assigning a Role to an agent or agent group).

Broadcast Message Privileges

Role privilege

Description

Broadcast - Can Use The agent is permitted to receive and view broadcast messages.
This page was last modified on February 15, 2013, at 10:29.

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