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Summary of Info Mart Schema Changes

The following table summarizes Genesys Info Mart schema changes between 8.x releases, for all supported RDBMS types. Some of the changes listed might not apply to the RDBMS you use.

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Table Column Changed in release Type of change More information
Table Column Changed in release Type of change More information
AGENT_LOCATION 8.5.014.19 Table added See table
BGS_BOT_DIM 8.5.011 Table added See table
BGS_BOT_NAME_DIM 8.5.011 Table added See table
BGS_SESSION_DIM 8.5.011 Table added See table
BGS_SESSION_FACT 8.5.011 Table added See table
BOT_ATTRIBUTES 8.5.015.19. Supported only in certain Genesys Engage cloud and on-premises deployments. Table added See table
BOT_INTENT 8.5.015.19. Supported only in certain Genesys Engage cloud and on-premises deployments. Table added See table
CALLBACK_DIAL_RESULTS 8.5.009.20 Table added See table
CALLBACK_DIM_1 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added See table
CALLBACK_DIM_2 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added See table
CALLBACK_DIM_3 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added See table
CALLBACK_DIM_4 8.5.009.20 Table added See table
CALLBACK_FACT 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added See table
CDR_DIM1 8.5.013.06 Table added See table
CDR_FACT 8.5.013.06 Table added See table
CHAT_SESSION_DIM 8.5.011 Table added See table
CHAT_SESSION_FACT 8.5.011 Table added See table
CHAT_THREAD_FACT 8.5.014.09 Table added See table
COBROWSE_END_REASON 8.5.011.14 Table added See table
COBROWSE_FACT 8.5.011.14 Table added See table
COBROWSE_MODE 8.5.011.14 Table added See table
COBROWSE_PAGE 8.5.011.14 Table added See table
COBROWSE_USER_AGENT 8.5.011.14 Table added See table
CTL_GDPR_HISTORY 8.5.010 Table added See table
GPM_DIM1 8.5.014.09 Table added See table
GPM_FACT 8.5.009 Table added See table
GPM_MODEL 8.5.009 Table added See table
GPM_PREDICTOR 8.5.009 Table added See table
GPM_RESULT 8.5.009 Table added See table
GROUP_ANNEX 8.1.4 Table added See table
LDR_CAMPAIGN 8.5.012.15 Table added See table
LDR_DEVICE 8.5.012.15 Table added See table
LDR_FACT 8.5.012.15 Table added See table
LDR_GROUP 8.5.012.15 Table added See table
LDR_LIST 8.5.012.15 Table added See table
LDR_POSTAL_CODE 8.5.012.15 Table added See table
LDR_RECORD 8.5.012.15 Table added See table
MEDIA_ORIGIN 8.5.014.09 Table added See table
POST_CALL_SURVEY_DIM_1 8.5.003. Supported in certain deployments only. Table added See table
POST_CALL_SURVEY_DIM_2 8.5.003. Supported in certain deployments only. Table added See table
POST_CALL_SURVEY_DIM_3 8.5.003. Supported in certain deployments only. Table added See table
POST_CALL_SURVEY_DIM_4 8.5.003. Supported in certain deployments only. Table added See table
POST_CALL_SURVEY_DIM_5 8.5.003. Supported in certain deployments only. Table added See table
POST_CALL_SURVEY_DIM_6 8.5.003. Supported in certain deployments only. Table added See table
SDR_ACTIVITIES_FACT 8.5.007. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_ACTIVITY 8.5.007. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_APPLICATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_BOTS_FACT 8.5.015.19. Supported only in certain Genesys Engage cloud and on-premises deployments. Table added See table
SDR_CALL_DISPOSITION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_CALL_TYPE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_CUST_ATRIBUTES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_CUST_ATRIBUTES_FACT 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_ENTRY_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXIT_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXT_HTTP_REST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXT_REQUEST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXT_REQUEST_FACT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXT_REQUEST_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_EXT_SERVICE_OUTCOME 8.5.004. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_GEO_LOCATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_INPUT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_INPUT_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_LANGUAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_MESSAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_MILESTONE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SDR_SESSION_FACT 8.5.001 Table added See table
SDR_SURVEY_ANSWERS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_FACT 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_I1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_I2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_QUESTIONS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_QUESTIONS_I1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_QUESTIONS_I2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_QUESTIONS_S1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_QUESTIONS_S2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_S1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_S2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_SCORES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_STATUS 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_SURVEY_TRANSCRIPT_FACT 8.5.005.20. Supported in certain Genesys Engage cloud deployments only. Table added See table
SDR_USER_INPUT 8.5.004.09 Table added See table
SDR_USER_INPUTS_FACT 8.5.004.09 Table added See table
SDR_USER_MILESTONE_FACT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added See table
SM_MEDIA_NEUTRAL_STATE_FACT 8.5.002 Table added See table
USER_DATA_GEN_DIM_1 8.5.014.19 Table added See table
USER_DATA_GEN_DIM_2 8.5.014.19 Table added See table
ANCHOR_FLAGS CUSTOMER_LEFT_FIRST 8.5.004 Column added See table
CALLBACK_FACT CALLBACK_DIAL_RESULTS_KEY 8.5.009.20 Column added See table
CALLBACK_FACT CALLBACK_DIM_4_KEY 8.5.009.20 Column added See table
CALLBACK_FACT CUSTOMER_ANI 8.5.009.20 Column added See table
CALLBACK_FACT CUSTOMER_READY_TO_START_IXN_TS 8.5.003 Column added See table
CALLBACK_FACT DESIRED_TIME_TS 8.5.003 (renamed from DESIRED_TIME) Column added See table
CALLBACK_FACT DIAL_1_TS 8.5.009.20 Column added See table
CALLBACK_FACT DIAL_2_TS 8.5.009.20 Column added See table
CALLBACK_FACT DIAL_3_TS 8.5.009.20 Column added See table
CALLBACK_FACT DIAL_4_TS 8.5.009.20 Column added See table
CALLBACK_FACT DIAL_5_TS 8.5.009.20 Column added See table
CALLBACK_FACT EWT_THRESHOLD_WHEN_OFFERED 8.5.009.20 Column added See table
CALLBACK_FACT EWT_WHEN_LAST_DIAL 8.5.009.20 Column added See table
CALLBACK_FACT EWT_WHEN_REJECTED 8.5.009.20 Column added See table
CALLBACK_FACT FIRST_OUT_IXN_ID 8.5.009.20 Column added See table
CALLBACK_FACT LAST_OUT_IXN_ID 8.5.009.20 Column added See table
CALLBACK_FACT ORIGINATION_IXN_ID 8.5.009.20 Column added See table
CALLBACK_FACT ORS_SESSION_ID 8.5.009.20 Column added See table
CALLBACK_FACT POS_WHEN_LAST_DIAL 8.5.009.20 Column added See table
CALLBACK_FACT PRIORITY_WHEN_A_CONNECTED 8.5.009.20 Column added See table
CALLBACK_FACT PRIORITY_WHEN_CB_ACCEPTED 8.5.009.20 Column added See table
CALLBACK_FACT PRIORITY_WHEN_C_CONNECTED 8.5.009.20 Column added See table
CALLBACK_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CALLBACK_FACT PUSH_DELIVERY_CONFIRMED_TS 8.5.003 Column added See table
CALLBACK_FACT SERVICE_END_TS 8.5.009.20 Column added See table
CALLBACK_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
CALLBACK_FACT WAITED_BEFORE_OFFER_TIME 8.5.009.20 Column added See table
CALLING_LIST_METRIC_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CAMPAIGN_GROUP_SESSION_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CAMPAIGN_GROUP_STATE_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CDR_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CHAT_SESSION_DIM ASYNC_MODE 8.5.011.14 Column added See table
CHAT_SESSION_FACT ACTIVE_IDLE_COUNT 8.5.011.14 Column added See table
CHAT_SESSION_FACT ACTIVE_IDLE_DURATION 8.5.011.14 Column added See table
CHAT_SESSION_FACT ASYNC_DORMANT_COUNT 8.5.011.14 Column added See table
CHAT_SESSION_FACT ASYNC_DORMANT_DURATION 8.5.011.14 Column added See table
CHAT_SESSION_FACT ASYNC_IDLE_COUNT 8.5.011.14 Column added See table
CHAT_SESSION_FACT ASYNC_IDLE_DURATION 8.5.011.14 Column added See table
CHAT_SESSION_FACT HANDLE_COUNT 8.5.011.14 Column added See table
CHAT_SESSION_FACT HANDLE_DURATION 8.5.011.14 Column added See table
CHAT_SESSION_FACT PARKING_QUEUE_COUNT 8.5.014.26 Column added See table
CHAT_SESSION_FACT PARKING_QUEUE_DURATION 8.5.014.26 Column added See table
CHAT_SESSION_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CHAT_SESSION_FACT THREAD_ID 8.5.014.09 Column added See table
CHAT_THREAD_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CONTACT_ATTEMPT_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CONTACT_ATTEMPT_FACT RECORD_FIELD_31 through RECORD_FIELD_60 8.5.003 (RECORD_FIELD_41 through RECORD_FIELD_60) Column added See table
CTL_TRANSFORM_HISTORY AUDIT_KEY 8.5.009 Column added See table
CTL_TRANSFORM_HISTORY HWM_VALUE2 8.5.010 Column added See table
CTL_UD_TO_UDE_MAPPING CONVERT_EXPRESSION 8.1.201 Column added See table
GPM_FACT ADJUSTED_SCORE 8.5.014.09 Column added See table
GPM_FACT DEFAULT_SCORE 8.5.014.09 Column added See table
GPM_FACT DEFAULT_SCORES_COUNT 8.5.014.09 Column added See table
GPM_FACT DEFAULT_SCORE_USED 8.5.014.09 Column added See table
GPM_FACT FINAL_SCORE_THRESHOLD 8.5.014.09 Column added See table
GPM_FACT GLOBAL_SCORES_COUNT 8.5.014.09 Column added See table
GPM_FACT GPM_DIM1_KEY 8.5.014.09 Column added See table
GPM_FACT INITIAL_SCORE_THRESHOLD 8.5.014.09 Column added See table
GPM_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
GPM_FACT SUITABLE_AGENTS_COUNT 8.5.014.09 Column added See table
GPM_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
GPM_FACT VQ_GUID 8.5.014.19 Column added See table
GPM_FACT VQ_RESOURCE_KEY 8.5.014.19 Column added See table
GROUP_ANNEX PRODUCER_BATCH_ID 8.5.015.19 Column added See table
INTERACTION_FACT ANCHOR_ID 8.5.003 Column added See table
INTERACTION_FACT ANCHOR_SDT_KEY 8.5.003 Column added See table
INTERACTION_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
INTERACTION_RESOURCE_FACT ASM_COUNT 8.5.004 Column added See table
INTERACTION_RESOURCE_FACT ASM_ENGAGE_DURATION 8.5.004 Column added See table
INTERACTION_RESOURCE_FACT FOCUS_TIME_COUNT 8.5.004 Column added See table
INTERACTION_RESOURCE_FACT FOCUS_TIME_DURATION 8.5.004 Column added See table
INTERACTION_RESOURCE_FACT IRF_ANCHOR_SENT_TS 8.5.003 (renamed from IRF_ANCHOR_DATE_TIME_KEY) Column added See table
INTERACTION_RESOURCE_FACT IRF_ANCHOR_TS 8.5.004 (renamed from IRF_ANCHOR_SENT_TS) Column added See table
INTERACTION_RESOURCE_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
INTERACTION_RESOURCE_FACT TARGET_ADDRESS 8.5.006 Column added See table
IRF_USER_DATA_CUST_1 CREATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_CUST_1 PRODUCER_BATCH_ID 8.5.015.19 Column added See table
IRF_USER_DATA_CUST_1 UPDATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_GEN_1 CREATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_GEN_1 GSW_CALL_TYPE 8.5.011.18 Column added See table
IRF_USER_DATA_GEN_1 GVP_SESSION_ID 8.5.015.14 Column added See table
IRF_USER_DATA_GEN_1 PRODUCER_BATCH_ID 8.5.015.19 Column added See table
IRF_USER_DATA_GEN_1 SERVICE_ID 8.1.402 Column added See table
IRF_USER_DATA_GEN_1 SERVICE_START_TS 8.1.402 Column added See table
IRF_USER_DATA_GEN_1 UPDATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_KEYS CREATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_KEYS PRODUCER_BATCH_ID 8.5.015.19 Column added See table
IRF_USER_DATA_KEYS UPDATE_AUDIT_KEY 8.5.001 Column added See table
IRF_USER_DATA_KEYS USER_DATA_GEN_DIM_KEY_1 8.5.014.19 Column added See table
IRF_USER_DATA_KEYS USER_DATA_GEN_DIM_KEY_2 8.5.014.19 Column added See table
IXN_RESOURCE_STATE_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
MEDIATION_SEGMENT_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
MEDIATION_SEGMENT_FACT USERDATA_FLAG 8.5.004 Column added See table
RESOURCE_ PRODUCER_BATCH_ID 8.5.015.19 Column added See table
RESOURCE_ANNEX PRODUCER_BATCH_ID 8.5.015.19 Column added See table
SDR_ACTIVITIES_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_CALL_DISPOSITION FINAL_DISPOSITION 8.5.007 Column added See table
SDR_CALL_TYPE MEDIA_TYPE 8.5.008 Column added See table
SDR_CUST_ATRIBUTES_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_EXT_REQUEST_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_SESSION_FACT SDR_SURVEY_I1_KEY 8.5.005 Column added See table
SDR_SESSION_FACT SDR_SURVEY_I2_KEY 8.5.005 Column added See table
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_I1_KEY 8.5.007 Column added See table
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_I2_KEY 8.5.007 Column added See table
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_S1_KEY 8.5.007 Column added See table
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_S2_KEY 8.5.007 Column added See table
SDR_SESSION_FACT SDR_SURVEY_S1_KEY 8.5.005 Column added See table
SDR_SESSION_FACT SDR_SURVEY_S2_KEY 8.5.005 Column added See table
SDR_SESSION_FACT SDR_SURVEY_SCORES_KEY 8.5.005 Column added See table
SDR_SESSION_FACT SDR_SURVEY_STATUS_KEY 8.5.005 Column added See table
SDR_SESSION_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_SURVEY_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_SURVEY_STATUS OFFER 8.5.007 Column added See table
SDR_SURVEY_TRANSCRIPT_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_USER_INPUTS_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SDR_USER_MILESTONE_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added See table
SM_MEDIA_NEUTRAL_STATE_FACT CREATE_AUDIT_KEY 8.5.003 Column added See table
SM_MEDIA_NEUTRAL_STATE_FACT END_DATE_TIME_KEY 8.5.013.06 Column added See table
SM_MEDIA_NEUTRAL_STATE_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
SM_MEDIA_NEUTRAL_STATE_FACT RESOURCE_GROUP_COMBINATION_KEY 8.5.013.06 Column added See table
SM_RES_SESSION_FACT AGENT_LOCATION_KEY 8.5.014.19 Column added See table
SM_RES_SESSION_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
SM_RES_STATE_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
SM_RES_STATE_REASON_FACT PRODUCER_BATCH_ID 8.5.015.19 Column added See table
CALLBACK_FACT DESIRED_TIME 8.5.003 (renamed to DESIRED_TIME_TS) Column discontinued See table
INTERACTION_RESOURCE_FACT IRF_ANCHOR_DATE_TIME_KEY 8.5.003 (renamed to IRF_ANCHOR_SENT_TS) Column discontinued See table
INTERACTION_RESOURCE_FACT IRF_ANCHOR_SENT_TS 8.5.004 (renamed to IRF_ANCHOR_TS) Column discontinued See table
SDR_SURVEY_STATUS RECORDING 8.5.008 Column discontinued See table
AGENT_LOCATION AGENT_LOCATION_STRING 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ATTEMPT_DISPOSITION CAUSE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ATTEMPT_DISPOSITION CAUSE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ATTEMPT_DISPOSITION DESCRIPTOR 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ATTEMPT_DISPOSITION DESCRIPTOR_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIAL_RESULTS DIAL_1_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIAL_RESULTS DIAL_2_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIAL_RESULTS DIAL_3_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIAL_RESULTS DIAL_4_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIAL_RESULTS DIAL_5_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_1 CALLBACK_OFFER_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_1 CALLBACK_OFFER_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_1 CALLBACK_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_1 CALLBACK_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_1 CHANNEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_1 CHANNEL 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_1 CONNECT_ORDER 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_1 CONNECT_ORDER 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_2 CALL_DIRECTION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_2 CALL_DIRECTION 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_2 DIAL_DIALOG_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_2 DIAL_DIALOG_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_2 FINAL_DIAL_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_2 FINAL_DIAL_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_2 OFFER_TIMING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_2 OFFER_TIMING 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_3 DISPOSITION 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_DIM_3 FINAL_TARGET 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_DIM_3 FINAL_TARGET 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALLBACK_FACT DS_AUDIT_KEY 8.5.008 Column modified (data type increased from 10 to 19 digits) See table
CALLBACK_FACT FIRST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_FACT LAST_CALLBACK_OFFERED_TS 8.5.008 Column modified (default value added) See table
CALLBACK_FACT LAST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_FACT ORIGINATION_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALLBACK_FACT ORS_SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
CALL_RESULT CALL_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CALL_RESULT CALL_RESULT_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CAMPAIGN_GROUP_STATE CAMPAIGN_GROUP_STATE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CAMPAIGN_GROUP_STATE CAMPAIGN_GROUP_STATE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CDR_DIM1 DEVICE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CDR_FACT CALL_ID 8.5.015.07 Column modified (size of the column increased) See table
COBROWSE_END_REASON SESSION_END_REASON 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_FACT PAGE_QUERY 8.5.012.15 Column modified (No longer a mandatory field) See table
COBROWSE_MODE SEGMENT_MODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_PAGE PAGE_DOMAIN 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_PAGE PAGE_PATH 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_AGENT_CLASS 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_AGENT_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_AGENT_VER 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_DEVICE_BRAND 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_DEVICE_CLASS 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_DEVICE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_OS_CLASS 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_OS_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_OS_VER 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
COBROWSE_USER_AGENT CREATOR_USER_AGENT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CONTACT_INFO_TYPE CONTACT_INFO_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CONTACT_INFO_TYPE CONTACT_INFO_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
CTL_UD_TO_UDE_MAPPING PROPAGATION_RULE 8.5.001 Column modified (IRF_INITIAL value is added). See table
CTL_UD_TO_UDE_MAPPING PROPAGATION_RULE 8.5.006 Column modified (IRF_ROUTE value is added) See table
DIALING_MODE DIALING_MODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
DIALING_MODE DIALING_MODE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
GPM_FACT MEDIA_SERVER_IXN_GUID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
GPM_FACT MESSAGE 8.5.009.20 Column modified (default value no longer defined) See table
GPM_FACT START_DATE_TIME_KEY 8.5.011 Column modified (added to the composite primary key in nonpartitioned databases) See table
GPM_MODEL MODEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_MODEL MODEL_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_PREDICTOR PREDICTOR 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_PREDICTOR PREDICTOR_ID 8.5.010 Column modified (in Microsoft SQL Server,data type modified in single-language databases) See table
GPM_RESULT CUSTOMER_FOUND 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_RESULT GPM_MODE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_RESULT GPM_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_RESULT GPM_STATUS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GPM_RESULT GPM_USE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
GROUP_ANNEX KEYNAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases and the size of the nvarchar data type changed in multi-language databases) See table
GROUP_ANNEX SECTIONNAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases and the size of the nvarchar data type changed in multi-language databases) See table
GROUP_ANNEX VALUE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_DESCRIPTOR BUSINESS_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
INTERACTION_DESCRIPTOR CUSTOMER_SEGMENT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
INTERACTION_DESCRIPTOR SERVICE_SUBTYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
INTERACTION_DESCRIPTOR SERVICE_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
INTERACTION_FACT STATUS 8.5.001 Column modified (error code 26 added) See table
INTERACTION_FACT SUBJECT 8.5.007 Column modified (data type extended from 255 to 1024 characters) See table
INTERACTION_RESOURCE_FACT ANCHOR_FLAGS_KEY 8.5.004 Column modified (scope extended) See table
INTERACTION_RESOURCE_FACT CONS_INIT_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations) See table
INTERACTION_RESOURCE_FACT CONS_RCV_RING_COUNT 8.5.001 Column modified (scope expanded to include chat consultations) See table
INTERACTION_RESOURCE_FACT CONS_RCV_RING_DURATION 8.5.001 Column modified (scope expanded to include chat consultations) See table
INTERACTION_RESOURCE_FACT CONS_RCV_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations) See table
INTERACTION_RESOURCE_FACT CONS_RCV_TALK_DURATION 8.5.001 Column modified (scope expanded to include chat consultations) See table
INTERACTION_RESOURCE_FACT LAST_INTERACTION_RESOURCE 8.5.003 and 8.5.004 Column modified (behavior changed) See table
INTERACTION_RESOURCE_FACT QUEUE_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed) See table
INTERACTION_RESOURCE_FACT ROUTING_POINT_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed) See table
INTERACTION_RESOURCE_STATE STATE_DESCRIPTOR 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_RESOURCE_STATE STATE_DESCRIPTOR_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_RESOURCE_STATE STATE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_RESOURCE_STATE STATE_NAME_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_RESOURCE_STATE STATE_ROLE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_RESOURCE_STATE STATE_ROLE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_TYPE INTERACTION_SUBTYPE 8.5.001 Column modified (InternalConferenceInvite subtype added) See table
INTERACTION_TYPE INTERACTION_SUBTYPE 8.5.005 Column modified (OutboundCallback subtype added) See table
INTERACTION_TYPE INTERACTION_SUBTYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_TYPE INTERACTION_SUBTYPE_CODE 8.5.001 Column modified (INTERNALCONFERENCEINVITE subtype added) See table
INTERACTION_TYPE INTERACTION_SUBTYPE_CODE 8.5.005 Column modified (OUTBOUNDCALLBACK subtype added) See table
INTERACTION_TYPE INTERACTION_SUBTYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_TYPE INTERACTION_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
INTERACTION_TYPE INTERACTION_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
IRF_USER_DATA_CUST_1 CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.005.09 Column modified (data types for the CUSTOM_DATA_13 through CUSTOM_DATA_16 columns in the make_gim_UDE_template.sql script, which used to provide examples of date/time and numeric data types and default values, were changed to character data types). See table
IRF_USER_DATA_CUST_1 CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.007 Column modified (data types for CUSTOM_DATA_1 through CUSTOM_DATA_16 were extended from 255 to 1024 characters, as defined now in the user-data template script, make_gim_UDE_template*.sql) See table
MEDIA_TYPE MEDIA_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
MEDIA_TYPE MEDIA_NAME_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
POST_CALL_SURVEY_DIM_1 SURVEY_IAGENTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_1 SURVEY_ICALLSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_1 SURVEY_ICOMPANYSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_1 SURVEY_IPRODUCTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_1 SURVEY_IQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_2 SURVEY_IQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_2 SURVEY_IQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_2 SURVEY_IQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_2 SURVEY_SQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_2 SURVEY_SQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_3 SURVEY_SQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_3 SURVEY_SQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_3 SURVEY_SQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_3 SURVEY_SQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_3 SURVEY_SQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_4 SURVEY_IQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_4 SURVEY_IQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_4 SURVEY_SQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_4 SURVEY_SQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_4 SURVEY_SQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
POST_CALL_SURVEY_DIM_5 SURVEY_IQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_5 SURVEY_IQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_5 SURVEY_IQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_5 SURVEY_IQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_6 SURVEY_COMPLETE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_6 SURVEY_IRECOMMENDSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
POST_CALL_SURVEY_DIM_6 SURVEY_RECORDING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
RECORD_FIELD_GROUP_1 RECORD_FIELD_1_STRING_1 Through RECORD_FIELD_1_STRING_10 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RECORD_FIELD_GROUP_2 RECORD_FIELD_2_STRING_1 Through RECORD_FIELD_2_STRING_10 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RECORD_STATUS RECORD_STATUS 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RECORD_STATUS RECORD_STATUS_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RECORD_TYPE RECORD_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RECORD_TYPE RECORD_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
REQUESTED_SKILL_COMBINATION SKILL_COMBINATION_AUX_KEY 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
REQUESTED_SKILL_COMBINATION SKILL_COMBINATION_STRING 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ AGENT_FIRST_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ AGENT_LAST_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ EMPLOYEE_ID 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ EXTERNAL_RESOURCE_ID 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ IVR_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ RESOURCE_ALIAS 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ RESOURCE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ RESOURCE_SUBTYPE 8.5.003.17 Column modified (new value, Person, added for the Agent resource type) See table
RESOURCE_ RESOURCE_SUBTYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ RESOURCE_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ RESOURCE_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ SWITCH_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_ANNEX KEYNAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases and the size of the nvarchar data type changed in multi-language databases) See table
RESOURCE_ANNEX SECTIONNAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases and the size of the nvarchar data type changed in multi-language databases) See table
RESOURCE_ANNEX VALUE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE STATE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE STATE_NAME_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE STATE_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE STATE_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON HARDWARE_REASON 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON REASON_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON REASON_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON SOFTWARE_REASON_KEY 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON SOFTWARE_REASON_VALUE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON WORKMODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
RESOURCE_STATE_REASON WORKMODE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET AGENT_GROUP_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET PLACE_GROUP_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET ROUTING_TARGET_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET ROUTING_TARGET_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET SKILL_EXPRESSION 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ROUTING_TARGET TARGET_OBJECT_SELECTED 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
SDR_ACTIVITIES_FACT SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
SDR_ACTIVITY NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_APPLICATION APPLICATION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_APPLICATION APPLICATION_TITLE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_APPLICATION APPLICATION_VERSION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_CALL_DISPOSITION DISPOSITION_CATEGORY 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_CALL_DISPOSITION DISPOSITION_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_CALL_DISPOSITION FINAL_DISPOSITION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_CALL_TYPE CALL_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_CALL_TYPE MEDIA_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_CUST_ATRIBUTES ATRIBUTE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_ENTRY_POINT DNIS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXIT_POINT APPLICATION_EXIT_POINT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_HTTP_REST URL 8.5.008.29 Column modified (behavior changed) See table
SDR_EXT_HTTP_REST URL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_REQUEST METHOD 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_REQUEST REQUEST_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_REQUEST REQUEST_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_REQUEST_OUTCOME SUCCESS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_EXT_SERVICE_OUTCOME SERVICE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_EXT_SERVICE_OUTCOME SERVICE_RESPONSE_DESC 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_GEO_LOCATION COUNTRY_CODE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_GEO_LOCATION COUNTRY_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_GEO_LOCATION REGION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_GEO_LOCATION TIMEZONE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_INPUT INPUT_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_INPUT INPUT_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_INPUT_OUTCOME SELECTED_OPTION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_INPUT_OUTCOME STRIKEOUT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_INPUT_OUTCOME SUCCESS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_LANGUAGE LANGUAGE_CODE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_LANGUAGE LANGUAGE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_MESSAGE MESSAGE_FILE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_MILESTONE MILESTONE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_MILESTONE MILESTONE_PATH 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_ANSWERS SURVEY_ANSWER_STR 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_SURVEY_FACT INTERACTION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
SDR_SURVEY_FACT SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
SDR_SURVEY_QUESTIONS QUESTION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_SURVEY_QUESTIONS_I1 IQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I1 IQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I1 IQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I1 IQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I1 IQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I2 IQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I2 IQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I2 IQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I2 IQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_I2 IQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S1 SQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S1 SQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S1 SQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S1 SQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S1 SQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S2 SQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S2 SQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S2 SQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S2 SQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_QUESTIONS_S2 SQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S1 SQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S1 SQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S1 SQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S1 SQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S1 SQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S2 SQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S2 SQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S2 SQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S2 SQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_S2 SQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
SDR_SURVEY_STATUS COMPLETE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_SURVEY_STATUS OFFER 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_SURVEY_STATUS RECORDING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_SURVEY_TRANSCRIPT_FACT SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
SDR_USER_INPUT USER_INPUT_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases) See table
SDR_USER_INPUTS_FACT INTERPRETATION 8.5.008 Column modified (data type increased from 50 to 512 characters) See table
SDR_USER_INPUTS_FACT INTERPRETATION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
SDR_USER_INPUTS_FACT START_TS_MS 8.5.008 Column modified (no longer mandatory) See table
SDR_USER_INPUTS_FACT UTTERANCE 8.5.008 Column modified (data type increased from 50 to 512 characters) See table
SDR_USER_INPUTS_FACT UTTERANCE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases) See table
STG_TRANSFORM_DISCARDS CODE 8.5.001 Column modified (error code 26 added) See table
STG_TRANSFORM_DISCARDS TABLE_NAME 8.5.011.14 Column modified (data type increased from 30 to 255 characters) See table
STRATEGY STRATEGY_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
STRATEGY STRATEGY_TYPE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
STRATEGY STRATEGY_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR RESOURCE_ROLE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR RESOURCE_ROLE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR RESULT_REASON 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR RESULT_REASON_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR ROLE_REASON 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR ROLE_REASON_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR TECHNICAL_RESULT 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TECHNICAL_DESCRIPTOR TECHNICAL_RESULT_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TIME_ZONE DESCRIPTION 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TIME_ZONE TIME_ZONE_NAME 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
TIME_ZONE TIME_ZONE_NAME2 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
USER_DATA_CUST_DIM_1 DIM_ATTRIBUTE_1 Through DIM_ATTRIBUTE_5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases) See table
WORKBIN WORKBIN_TYPE_CODE 8.5.014.34 Column modified (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases) See table
ATTEMPT_DISPOSITION Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CALL_RESULT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CAMPAIGN_GROUP_SESSION_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CAMPAIGN_GROUP_STATE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CAMPAIGN_GROUP_STATE_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CONTACT_ATTEMPT_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CONTACT_INFO_TYPE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_AUDIT_LOG Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_ETL_HISTORY Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_EXTRACT_HISTORY Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_PURGE_HISTORY Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_TRANSFORM_HISTORY Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_UDE_KEYS_TO_DIM_MAPPING Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
CTL_UD_TO_UDE_MAPPING Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
DATE_TIME Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
DIALING_MODE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
GROUP_ANNEX Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
INTERACTION_DESCRIPTOR Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
INTERACTION_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
INTERACTION_RESOURCE_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
INTERACTION_RESOURCE_STATE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
INTERACTION_TYPE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
IRF_USER_DATA_CUST_1 Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
IRF_USER_DATA_GEN_1 Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
MEDIATION_SEGMENT_FACT Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
MEDIA_TYPE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RECORD_FIELD_GROUP_1 Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RECORD_FIELD_GROUP_2 Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RECORD_STATUS Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RECORD_TYPE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
REQUESTED_SKILL_COMBINATION Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RESOURCE_ Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RESOURCE_ANNEX Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RESOURCE_STATE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
RESOURCE_STATE_REASON Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
ROUTING_TARGET Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
SDR_APPLICATION Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
STG_IDB_FK_VIOLATION Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
STG_TRANSFORM_DISCARDS Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
STRATEGY Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
TECHNICAL_DESCRIPTOR Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
TIME_ZONE Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
USER_DATA_CUST_DIM_1 Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
WORKBIN Various columns 8.5.003 Column modified (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics) See table
This page was last edited on December 20, 2019, at 23:40.
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