Record Utterance block
This block can only be used in the Self Service phase of an application. After the Self Service phase is completed, the recording is no longer available.
Click Add Prompt to specify the prompts that will be played to the caller.
Select Prompts must finish completely before users can provide input to prevent users from responding to the prompt before it has finished.
Select Play a beep tone prior to recording to indicate that recording is about to begin.
You can also specify a timeout value to indicate how long Designer should wait for the user to provide a voice input before moving to the next block.
Specify how many seconds of recording to capture by setting the minimum and maximum duration values. The default duration is 10 seconds.
You can also specify a timeout value to indicate many seconds of silence should pass before recording stops. The default value is 2 seconds.
Select Use any DTMF keypress to stop recording to allow users to stop the the recording with any key press.
Enable Use application-wide retry to use the default retry settings specified in your application settings.
If you disable Use application-wide retry, you can enable Allow Retries to use the standard input retries if no input was detected during recording.
Specify the variables that will store the recording and its details.