External Services Blocks
These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.
Use the links below to learn more about each block.
Custom Service
Provides inputs to a custom service that Genesys created for your company.
Used in: Initialize, Self Service, Assisted Service, Finalize
HTTP REST
Accesses external systems using RESTful API (over HTTP).
Used in: Initialize, Self Service, Assisted Service, Finalize
This page was last edited on December 19, 2019, at 17:47.
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